Customer Self-service portal

Customer Self-service Portal

Empower your customers

Give your customers complete control over their preferred and used energy services with Dyball Associates Self-Service Portal.

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Giving your customers control

Give your customers the power to take control of their accounts and energy bills. 

Our customer self service portal allows customers, both domestic and business, to feel empowered to make enquiries, submit meter readings and keep track of their energy usage.

The portal improves your relationship with your customers and your customer service by streamlining processes and costs.

Designed for both business and residential users, Dyball's customer service portal can easily be integrated into other existing systems to align completely your business needs.

Full integration

Dyball’s self-service portal can be fully integrated into your business’ existing systems and website and gives you full control of your business needs.


In today’s highly competitive energy market the self-service portal will give you an edge over your rivals.



Reduce costs

By giving customers the power to manage their energy accounts you will improve customer relationships whilst at the same time reducing costs.


Customers will be able to manage their accounts in real time reducing the reliance on help desks and customer support teams. 


Transparent Energy Billing

Customers will be able to see exactly how much they owe on their energy bills in real time allowing them to save money and become empowered.


Invoices and payment history is also visible making it easier for them to stay within their budget and avoid falling into debt with you.


Encourage Meter Reading

Reduce your help desk costs by giving your customers the ability to submit meter readings and manage their profile information.

Get in touch

Contact us now​ to find out how you can get your energy supply licence. Read our Customer Success Stories and find out how we helped new gas and electricity suppliers enter the UK energy market. 

questions@dyballassociates.co.uk


Dyball Associates Ltd

Attwood House

John Comyn Drive

Worcester

01905 887 010

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