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Ofgem to modify electricity and gas licenses in an attempt to improve standards among energy suppliers

Richard Simmonds • Nov 30, 2020

The energy regulator Ofgem is modifying its approach to supplier licensing in an attempt to improve standards of financial resilience, ensure improved customer service, and to strengthen its regulatory regime.

Why the changes?

The failure of energy suppliers puts increased pressure on the wider energy market with other energy suppliers often being hit monetarily which puts further strain on their finances. 

Ofgem hopes that these measures will increase responsible risk management among energy suppliers and improve how the market is governed and overseen. The changes also put extra onus on suppliers to take greater responsibility and makes them more accountable for their actions.

We covered the initial energy supplier licensing review in July but now Ofgem has confirmed its decisions. 

The decisions made have followed extensive stakeholder engagement over the last year and considers the feedback received during the statutory consultations held in June 2020.


What are the key changes?

Several of the changes suggested earlier in the year have been adopted and Ofgem will introduce the following new measures:


Principles based requirements – Energy suppliers will have to ensure that they are prepared for growth and to meet their regulatory obligations. To do this they must take action to reduce costs that could be mutualised in future in the event of their failure. This is to ensure the financial impact on other suppliers and consumers is reduced.


“This principle will ensure that Ofgem is able to take timely action where suppliers are not managing this risk effectively. We are also considering the case for further, more prescriptive requirements around credit balances and environmental obligations, and will consult on this early next year,” Ofgem said in its Supplier licensing review.


Checkpoints for suppliers – New checkpoints will be introduced for energy suppliers that are decided by the number of customers they have and the strength of their finances. Ofgem will then scrutinise these to determine the energy supplier’s readiness for growth and its ability to comply with regulations.


If a supplier fails, these checkpoints then Ofgem will be able to impose restrictions on them such as not allowing them to take on more customers until the checkpoint conditions have been met. This is designed to stop a supplier growing too quickly and then facing difficulties further down the road that could result in a collapse and negative impacts on the wider energy industry.


Improved governance – The new requirements will see energy suppliers become more accountable for their actions.


Companies will have to ensure that managers are fit and proper to do their role and will require them to be open and honest with Ofgem.


Customer Supply Continuity Plans – Formerly called ‘living wills’ these ensure that customers are protected, and the impacts of a market exit are reduced on the wider energy market. All energy suppliers will need to create one in order to meet the new licensing requirements.


Also read: What is a Supplier of Last Resort?


The new requirements will come into force from January 22, 2021, the new Customer Supply Continuity Plans requirement will take effect from 18 March 2021.


If you need advice or assistance with licensing, then get in touch with the experts at Dyball Associates. Contact us today. 


Further Reading

Ofgem’s Energy Supplier Licensing Review: what’s being planned part 2


End of the 'Big Six' Energy Suppliers as the rise of challengers’ force Ofgem reclassification


How to start an energy supply company


Dyball Associates are proud to help new supply businesses successfully launch in the UK market.

 

Through our energy market consultancy services, and the software we’ve developed, we’re supporting new UK electricity and gas suppliers get set up and start supplying.

 

For more information on how to start and manage an energy company, get in touch with Dyball Associates today.


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