E.ON Next takes on Igloo Energy, Symbio and ENSTROGA customers, OVO could make a move for Bulb

Companies typically hedge their customers' needs many months in advance but smaller suppliers with less capital have struggled to keep pace with wholesale energy price rises that have trebled this year.

Last week saw the three energy suppliers; Igloo, Symbio and ENSTROGA exit the market due to the record high wholesale gas prices and in the case of Igloo and Symbio an inability to pay their renewables obligations.

“I am pleased to announce we have appointed E.ON Next for the customers of ENSTROGA, Igloo Energy and Symbio Energy. We understand that this news may be unsettling for customers, however they do not need to worry. Their energy supply will continue as normal, and customer credit balances will be honoured. 

“Your energy supply will not be interrupted. E.ON Next will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to,” said Neil Lawrence, Ofgem’s director of retail.

The Customers of all three suppliers will be contacted over the coming days about the changes. If customers wish to switch supplier, they can shop around but are advised to wait until the transfer has been completed.

Customers will not be charged exit fees if they decide to switch to another supplier.

Also read: Igloo Energy, Symbio and ENSTROGA exit the market