British Gas is also under pressure from the trade union GMB who announced that another round of five one-day strikes would occur due to the company's fire and rehire strategy.
Last year, Centrica announced that it would slash 5,000 jobs to restructure and modernise the company.
However, a month after that announcement, it was revealed that British Gas planned to fire and rehire its entire 20,000 workforce unless they agreed to new pay and work conditions. The GMB union claims that British Gas is using fire and rehire tactics to cut workers' pay.
Last week 7,000 employees went on five days of strike action, and another round of one-day strikes is due to start on Wednesday, January 20. The other strike days are Friday, January 22, Monday, January 25, Friday, January 29 and Monday, February 1.
British Gas managing director Matthew Bateman meanwhile has been heavily criticised by strikers for what they claim is him 'celebrating the pandemic'.
A leaked video clip from a conference call Bateman can be seen talking about the "relatively low coverage" the strike by engineers over new contracts pay, and conditions have been getting due to the Covid-19 pandemic.
Despite the challenges the company has faced, British Gas said that its 2020 profits would be higher than expected as it cut costs at the energy supplier.
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